Welcome to faster, simpler, more intuitive banking.
Starting today, we are excited to unveil a more intuitive, efficient, and innovative digital banking system. This page lists all updates made to our system and everything you need to know to help you make the most of your new and improved experience.
Dedicated Customer Support Number: (636) 940-8740
PLEASE NOTE: You should have received a YELLOW envelope with a booklet from New Frontier Bank in the mail. This booklet provides the full details of the enhancement, what to expect, and FAQs. If you did not receive a booklet, you can preview and download the guide below.
Read Our Guide
Online & Mobile Banking
You can log in to our upgraded digital banking platform after 9:00 AM on April 13th!
Android users will need to download the new mobile banking app below. Apple® users will not need to download the new app as long as automatic updates are enabled. If the Apple app does not update automatically, you will need to navigate to the App Store and manually download the new version. Our new mobile banking app conveniently provides one single app for both your personal and business mobile banking needs.
Existing users should refer to the instructions in the booklet to log into digital banking for the first time. You will need your existing username and special password as described in the book.
Please use the links below to download the new apps.
DEBIT CARDS
ACTIVATE YOUR NEW DEBIT CARD IF YOU HAVEN’T ALREADY.
You should have received a new debit card in the mail in late March. If you did not, please contact the bank. Your new contactless card features tap-to-pay instantly and will have mobile wallet technology soon, offering a faster, easier, and safer way of paying for everyday purchases.
Card Activation & PIN
- You MUST set up a PIN on your new debit card. You can reuse your existing PIN number when you activate your new card.
- Once you activate your new debit card, it can be used for Point-Of-Sale (POS) transactions and ATM withdrawals.
WHAT'S CHANGING:
- Debit cards, card numbers, and PIN numbers
- Debit card limits
- Online and mobile banking platform/app and password
- End of day processing time
- Person-to-Person Payment Platform
WHAT'S STAYING THE SAME:
- Accounts and account numbers
- Bank routing number
- Fee and interest schedule
- Loan numbers
- Bill Pay payee and payment information
NEW FEATURES:
Customizable Debit Card Limits
Temporarily adjust debit card limits within the mobile banking app, up to the available balance in your account, to make large purchases
Adjusted Processing Times
5:00 PM cut-off time for day-end processing, 4:00 PM for mobile check deposit
Credit Score Monitor
View credit score and monitor changes to credit
Positive Pay
A business check fraud tool
Coming Soon!
Additional Benefits
Mobile Wallet - For debit card in Apple Pay®, Samsung Pay®, etc.
External Transfers - Gain greater control over your finances by seamlessly managing and moving funds between your New Frontier Bank accounts and accounts you hold at other financial institutions, all from one convenient platform
Person-to-Person Payments - A new platform to quickly and instantly send and receive money with other individuals, whether you’re splitting a bill, paying a friend, or sending funds to family, making everyday transactions more convenient and secure
Online Account Opening - A new, more intuitive platform allowing for the opening of accounts from anywhere, anytime
Digital Wire Transfers - Initiate domestic wire transfers with enhanced ease and efficiency directly through our digital platform, providing a secure and streamlined way to send larger sums
Important Dates:
MONDAY, APRIL 13TH:
- Access to online and mobile banking will be available after 9:00 AM; Mobile users will need to update or download the new app before logging in using instructions below
- Wires will be available
- ACH processing resumes
- ATMs will be available
- Telephone banking will be available
AFTER APRIL 20TH:
- You will need to reactivate your QuickBooks® after April 20th
Dedicated Customer Support Number: (636) 940-8740
Available to you during normal banking hours.