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COVID19 Information

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New Frontier Bank and COVID19

UPDATE: June 1, 2020

All New Frontier Bank branch lobbies will reopen to customers on Monday, June 1, 2020. Sneeze guards, sanitization measures and social distancing requirements have been put into place in order to protect our employees and our customers. If you are wearing a mask, you may be asked to briefly pull it down in order to verify your identity. 


New Frontier Bank takes the health of its employees and customers very seriously.  In light of the growing concerns surrounding the spread of the Coronavirus (COVID-19), and in an effort to encourage and support the practice of social distancing, we will close our bank lobbies beginning Saturday March 21, 2020 and will be available to customers by appointment only.  Appointments for opening new accounts or IRAs, access to your safe deposit box and to meet with a loan officer will gladly be taken by telephone (636) 940-8740.   

DRIVE UP WINDOWS AT BOTH BRANCH LOCATIONS WILL REMAIN OPEN

8:30 A.M. TO 6 P.M. MONDAY - FRIDAY

8:30 A.M. – NOON ON SATURDAY

New Frontier Bank also has several options for customers wishing to bank from home including: Online and Mobile Banking, Mobile Deposit Capture and Telebanking (1-866-441-5825). If you need assistance setting up these services, please call either New Frontier Bank location (636) 940-8740.

We are committed to maintaining our business operations and support of our communities during this time of uncertainty. If you have any questions or concerns, please contact either branch location.


In response to the recent COVID19 situation, New Frontier Bank President, Kevin Heneghan issued the below message:

New Frontier Bank values the health, safety and overall well-being of our customers, employees and communities we serve. With the growing emphasis on COVID19, I want to assure you we are taking steps to ensure your health and safety when you visit any of our bank branches. We are here to serve our customers, and should any changes be made in our hours of operation or services provided, notification will be given. As a reminder, New Frontier Bank offers several ways to access your accounts and meet your banking needs without visiting a branch including:

  • Online and Mobile Banking: Businesses and Individuals can check balances, pay bills, view account history and transfer funds. Customers can deposit checks using our NFB Mobile Banking App. Download the app today from your App Store or visit https://www.newfb.com/online-mobilebanking for more information.

  • ATMS: Get cash, transfer funds and check account balances. For a complete list of NFB ATMS visit: https://www.newfb.com/locations

  • 24 Hour Voiceline Banking: Call 1-866-441-5825 for balance inquiries, account history and to transfer funds.

In the days to come, should you wish to discuss your financial needs, please feel free to reach out to us. As a community bank, we realize the impact COVID19 may have on our small business owners, customers and neighbors. Together we can work through this and hopefully come out stronger and healthier in the end.

Kevin Heneghan

President/CEO


AVOID COVID19 SCAMS!

Many criminals are taking advantage of the current Coronavirus situation. Here are some tips to help you keep the scammers at bay:

  • Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.

  • Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

  • Ignore online offers for vaccinations. There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — online or in stores.

  • Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

Visit the Federal Trade Commission’s website and learn more about Coronaviurs Scams and how to avoid becoming a victim.